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49

SUMMARY

Challenge

To plan and maintain uninterrupted movement of

people and goods through 172 department stores

across the UK and Ireland

To upgrade all Debenhams people flow systems in

line with consistent nationwide standards as cost-

efficiently as possible

To help the customer honor a commitment to

reduce its carbon footprint

Solution

A proactive and tailor-made maintenance solution for

the entire Debenhams equipment portfolio minimizes

downtime and maximizes transit efficiency

A dedicated support system in the modernization and

replacement of elevators, escalators and back-of-house

units

All new units come equipped with advanced energy-

efficient solutions

KONE Solutions

Modernization equipment for 172

retail stores in the UK and Ireland:

675 elevators

630 escalators

60 dock levelers

55 scissors elevators

77 compactors

New equipment includes KONE

MonoSpace

®

elevators and

KONE TravelMaster

escalators

KONE E-Link

monitoring system

KONE Care

Maintenance Service

FAST FACTS

Debenhams

Modernization and

maintenance: ongoing

Facilities maintained: 172 retail

stores in the UK and Ireland

Building owner: Debenhams